Communication
At DATAN, you can expect an exceptional customer experience through personalized service and open, honest and proactive communication - before, during and at the end of a study. Our clients have a single point of contact for the entire duration of the project.
During a study, a very close exchange of information between our biostatisticians and the client's departments is essential in order to achieve a high level of quality and efficiency and to keep everyone involved up to date.
After completing a study, feedback from our customers is very important to us in order to find out how we can improve cooperation and achieve a sustainable customer relationship.